Privacy notice

Information used by Schedule 24/7

Account and access information includes names, email addresses, sign-in sessions and administrative roles.

Resource information includes job roles, branches, specialities, certifications, availability, booked leave and daily rates.

Request and project information includes requester details, customer and project references, work dates, engineer assignments, job status, revenue excluding VAT and saved booking rates.

For password security, the system records the IP address, failed-attempt count and any one-hour access block.

Contact enquiries include your name, email address, optional company and message. A hashed network identifier and submission time are used to prevent repeated abuse.

Why the information is used

Schedule 24/7 uses this information to provide resource planning, availability management, clash-safe approvals, utilisation reporting, project profitability, access control and system security. Administrative and financial information is only available inside the authorised workspace.

Service providers and sharing

Lovable Cloud provides the application's hosting, database and authentication services. Information is not sold and the system does not use advertising trackers.

Lovable collects website analytics for us. Lovable's privacy policy explains how it handles that data: https://lovable.dev/privacy

Website analytics

Lovable's analytics uses no cookies, stores nothing on the visitor's device, does not keep IP addresses and does not identify visitors.

It records pages visited, where visitors came from, country, browser, operating system and device type, time on page, page speed and errors. Click tracking is enabled, so button and link clicks are also recorded. Page visits, time on page, speed and errors are recorded for every visitor; clicks and other interactions are recorded as visitors use the site.

Detailed analytics data is kept for 90 days and daily summaries for a year.

Retention and your choices

Workspace records are retained while they are needed for scheduling, financial history, security and administration. Retention in service-provider backups follows the provider's own processes.

To ask about your information, request a correction or discuss deletion, use your usual Schedule 24/7 contact. Some booking and financial records may need to be retained for legitimate business or legal reasons.

Security and updates

The working system is password protected, with additional personal authentication for administrative areas. Repeated incorrect password attempts can block an IP address for one hour. No online system can guarantee absolute security.

This notice may be updated as Schedule 24/7 changes. The latest version will always appear on this page. Last updated 12 November 2026.